Lisa does television appearances and delivers Keynote Addresses and other presentations and educational seminars based on her her more than 20 years experience in the healthcare industry, and ongoing work as a consumer healthcare columnist and health reform expert.
“I wanted to take a moment to thank you for your excellent keynote presentation at last week’s Customer-Driven Healthcare Comes of Age Healthcare Symposium sponsored by Convergys. I was extremely pleased with the value you brought to our event and, as I understand it from Shelli Ryan, your speech rated a perfect score with our participants.
Overall, you were a delight to listen to. Your perspective was refreshing. Your comments were on the mark and you kept our audience engaged.
Only time will tell how the ACA will affect consumers. But for now, I loved your parting remark: “For companies that like innovation and robust competition, there will be huge new opportunities…in service, service, service to those customers we call patients.” Well said.
Michael L. Wooden
Chief Commercial Officer, Convergys
“Today for me was extremely relevant. The best speaker for sure, was Lisa from the Times. I thought her presentation was excellent and the content was so relevant to our needs.”
Vice President, Telesales, Wellpoint Inc.
“For me, it was the first time I had heard a truly objective and balanced viewpoint on the Affordable Care Act.”
Director of Operations, EyeMed Vision Care